Environment

SELF DEPLOYED

& ON PREM

CLOUD

CUSTOM

Active Agents

Data Retention

Support

Free Updates

Free Upgrades

Customer Success Manager

Up To 5,000

Unlimited

Working Hours

Unlimited

Unlimited

Included

SR 21.9 / agent

per Month 1

Up to 20,000

1 Year

24/7

Unlimited

Unlimited

Included

SR 15.6 / agent

per month 2

Custom

Custom

Custom

Custom

Custom

Included

Custom

1   When paid annually, requires minimum quantity of 750 agents, does not include agent deployment.

2   When paid annually, requires minimum quantity of 250 agents, does not include agent deployment.

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